Digital art by Clive Geary

Digital art by Clive Geary

Waddington Street Centre is well known for providing effective support through life skills and opportunities to adults in County Durham who experience mental health problems. The centre has been in existence for over 35 years. As an integral part of this service delivery the centre’s housing support team provides individual housing support for single people diagnosed with a mental illness. The service is funded by Durham County Council Adults and Health Services for housing provision and, by housing benefit.

WSC housing consists of a small team of 3 staff out of a total workforce of 13. Sam Mason is housing co-ordinator and works 30 hours a week. Housing support workers, Jen Lamb and Fergus Grant work 30 and 6 hours per week respectively. Our office is located in the Waddington Street Centre which is situated in the viaduct area of Durham (full address and contact details below). The team provide ‘light support’ to housing service users Monday to Friday during office hours 9.30am to 5.00pm.


The terraced East Atherton street property which we manage is owned and leased to us by the Hospital of God at Greatham charity, the Greatham Trust. We also manage the Old School House at St Margarets in Crossgate, this being owned and leased to us by St Margaret’s Parochial Church Council. Both houses are within walking distance of the centre. The centre is responsible for the internal decoration but the owners are responsible for the fabric of each building. The East Atherton Street property is a licensed tenancy provided by Greatham, School House a shorthold tenancy provided by the centre.

We have our own solicitor who deal with any legal matters should they arise.

Through the properties we offer up to two year supported living to male residents to enable them to gain life skills with a view to living independently, moving on to suitable accommodation and maintaining their tenancies. The properties provide residents with their own room with a key, a shared living area, kitchen, bathroom and laundry facilities. All rooms are furnished and bedding is provided. Residents are responsible for cleaning of their own rooms and the communal areas.

The community ‘care connect’ alarm system is installed in the two properties should it be needed by tenants in emergency situations outside of office hours. Wi-Fi is provided in both buildings.

In addition to our two houses from spring 2017 we now have 4 newly developed self contained flats in Sherburn Hill available to males and females. Up to a few years ago the building was a working men’s club. Durham County Council places these flats on their Accommodation pathway to be ‘Step down supported living’. The standard and size of these flats is something we pride ourselves upon to be able to offer, somewhere to live that will support a person’s recovery. To be eligible for these flats people must be recovery focused and engaging with some kind of recovery activity twice a week. The tenants, mental health service users, must be quite independent as the hours of support are agreed with their care coordinators. Service users must be under secondary services and preferably under section 117 after care, otherwise they may have to pay the hourly rate for their support. Tenants will have a weekly charge to pay and will be responsible for their own cleaning. The flats are fully furnished with a housing package which is provided for through housing benefit. Wi-Fi is provided.

Floating Support

We offer 4 floating support places to people in County Durham, where we support people within their own homes. These are available to males and females 18 to 65 who have a mental health illness and any kind of housing need. There is no charge for this service as long as the people using this service receive housing benefit and have housing and underlying mental health issues. We take referrals from organisations that support people within the community. The centre’s support can be for a short period or for up to a year depending on the extent of the need. The aim is to support vulnerable adults in their own homes to remain independent and manage their tenancies.

Lanchester Road Hospital

Additional to the above the centre’s housing team attend Lanchester Road Hospital once every three weeks as part of a discharge service commissioned by Durham County Council Adults and Health Services. Referrals are taken from hospital staff and staff work with patients should they have any homelessness / housing / benefit / advice needs that need addressing prior to discharge. The staff team signpost to other agencies and support patients to get settled back into the community with the aim that this will help in preventing relapse and re-admission to hospital. Subsequent to discharge the centre’s floating support service may be offered should places be available or, a referral could be made to appropriate partner agencies.

Should you require any further information regarding the service provided by the Waddington Street Centre Housing please contact:


Sam Mason, Housing Coordinator

Waddington Street Centre

3 Waddington Street

Durham City



Tel: 0191 386 0702 Mobile: 07983 166 613